10 tips to protect you against fraud

Fraud can happen to anyone at any time and you could be a scammer’s next target. If you ever feel your CA Britline account is at risk due to a fraud concern, contact us directly. 

Here are our top tips to protect yourself as much as possible:

• Never give out your bank details by email, telephone or on the internet.
• Keep your bank card safe and separate from its confidential code.
• Check your bank account regularly to identify any suspicious debit.
• Do not save your card details and delete them if you do not use them for “one-off” internet purchases. Also check the reputation of the website before making a purchase (internet research or reviews, for example).
• Use secure payment methods (Paylib⁽¹⁾ etc.). Contact your bank to find out about the solutions it offers.
• Be careful with validation requests if you have not made a purchase. These often take the form of a number to be provided, which could lead you to validate transactions for which you are not the author.
• Do not open suspicious emails, their attachments and do not click on links from message chains, from unknown senders or from a well-known sender with unusual or empty content.
• Use complex passwords and change them if you have a doubt. Activate dual identification / strong authentification if available.
• Regularly update your device, operating system, installed software and applications.
• Beware of fraudsters... Credit Agricole will never ask you for your codes or validate a transaction in order to cancel another... Hang up and call your advisor.

Keeping your money safe with CA Britline

We hope that you have found these tips useful. You can find more advice and information about keeping your money safe online with our article “Top tips for avoiding online shopping scams in France”. 

If you wish to open a French bank account with CA Britline, we’d love to hear from you. Our friendly team of bilingual English-speaking advisors can help you with all of your daily banking needs in France. Your advisor will guide you to finding the account that best suits your requirements. We look forward to banking with you! 

First published: 15th July 2024

(1) Offer subject to conditions and only available to subscribers to Credit Agricole's online banking service, holders of an account and Credit Agricole personal payment card. To use Paylib, a person needs to specifically sign up for the service and have a compatible smartphone and a verified telephone number or email address. 
Image used is provided by Getty Images.