Checking or modifying your card limits
It is possible to manage your bank card in the Ma Banque App and in your online banking facility.
When using Ma Banque
Log on using your 6-digit personal access code. Once connected, select “Manage my credit cards”.
When using the online banking facility
Log on using your 11-digit account number and 6-digit personal access code.
Once connected, select “Gérer ma carte” on the right-hand side, just below your name. This can also be found under “Mes opérations” and then “Mes moyens de paiement”.
Either you are using your banking app or the online banking facility, your card details will appear and you can select the card that you wish to manage. You will be able to see your card limits under “Mes plafonds” as well as how much of the limit you have used:
- “Plafond de paiement”: the maximum that you may spend on a monthly basis.
- “Plafond de retrait”: the maximum that you may withdraw in cash over a 7-day period.
What do you need to do to increase your card limits?
You can increase your card limits on a temporary basis until the end of the current month. To do this, click on “Augmenter mes plafonds” and then “Valider” to accept the new card limits that are automatically proposed with immediate effect.
For larger or permanent modifications, you will need to contact a Britline advisor by telephone (if your request is urgent) or by email.
Good to know
Under “Gérer ma Carte”, you can also activate and de-activate the following options with immediate effect:
- “Paiement sans contact” – contactless payments
- “Paiement à distance” – distance payments (e.g. online, telephone…)
- “Operations à l’étranger” – payments and cash withdrawals outside France