Using your temporary virtual card

The temporary virtual card is a free service that allows you to make card payments whilst your physical card is being replaced due to a malfunction, or in the case of loss, theft or fraud.

It is automatically created as soon as your new card is ordered and immediately available in our Paiement Mobile app(1).

Your virtual card can be added into a Wallet (Paylib(2), Apple Pay(3)…) and can be used to make purchases via the internet and with your smartphone (contactless payment using a compatible device with NFC technology).

Good to know:

  • You keep the same card limits and have the same level of protection as with your physical card.
  • Your virtual card is an instant debit card with a balance checking facility
  • There are no fees to use your virtual card anywhere in the world.
  • Details of your virtual card are only accessible in the Paiement Mobile app (card number, CCV and expiry date).
  • Your virtual card will be automatically deactivated as soon as you have received and activated your replacement card (and in all cases, a maximum of 21/2 months of it being issued).

 

How to download our Paiement Mobile App?

  1. Go to the App Store or Google Play store(4), depending on the type of mobile device you are using.
  2. Download the app and allow the notifications.
  3. Click on “J'ai une carte virtuelle” (I have a virtual card)

 

 

 

 

 

 

 

  1. The screen with the protection of personal data will appear: Click on “Continuer”.
  2. Select “Normandie” from the drop-down list of French departments.

 

 

 

 

 

 

 

  1. Enter your CA Britline 11-digit account number, followed by your 6-digit personal access code. 
  2. Accept the Terms & Conditions.
  3. Create your 4-digit validation code or activate the biometry. You will be required to use this code / your fingerprint to secure your transactions through Paiement Mobile.
  4. Enter the code received by SMS.
  5. Your virtual card is now ready to be used!

 

(1) The Paiement Mobile is free to download and use, excluding any communication costs that your provider may charge. Use of the application is subject to conditions and requires the user to hold a Credit Agricole bank card, a subscription to the Credit Agricole Online service and a communication terminal with internet access. 
(2) Offer subject to conditions and only available to subscribers to Credit Agricole's online banking service, holders of an account and Credit Agricole personal payment card. To use Paylib, a person needs to specifically sign up for the service and have a compatible smartphone and a verified telephone number or email address. 
(3) Apple Pay is a trademark registered under the name of Apple Inc. Android™.
(4) App Store is a trademark registered under the name of Apple Inc. Android™ and Google Play are trademarks of Google Inc.