Accessing your bank statements

Here is a short video showing you where you can find all of the documents relating to your CA Britline account in your online banking, including:

  1. Your bank statements (these are stored for a maximum of 10 years)
  2. Contracts you have signed electronically
  3. Information regarding your other products and services

 

  • Open your Ma Banque app with your 6-digit personal access code or biometrics.

  • Click the MENU icon in the bottom right-hand corner of the screen.

  • Under MY SERVICES, click on MY DOCUMENTS.

  • You will be able to see all of the documents registered to your online banking facility. They are listed in order of receipt, the most recent being at the top of the list.

  • You can then use the filter facility, either by using a key word (please note that this will need to be in French), by dates, account number etc.

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  • If your CA Britline account has been opened, and you have been registered for e-documents for more than 12 months, you may have more than one page of statements available to view. Statements remain available for you to view online for a period of 10 years.

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    Sécuripass is a free service (excluding communication costs depending on the operator) requiring the download of the Ma Banque app and a subscription to the Crédit Agricole Online service. Conditions and limits of the service can be found in the General Terms and Conditions of Use available in the Ma Banque app or on request from your branch.